Privacy Policy

Last updated: April 22, 2025

Introduction

At Soshi ("we," "our," or "us"), protecting your privacy is critical. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services ("Service"). By using our Service, you agree to this Privacy Policy.

1. What Data We Collect

Personal Information:

  • Name

  • Email address (collected via Google login)

  • X (Twitter) username

  • X (Twitter) password (optional)

  • Verification details linked to your X account (email or phone number, optional)

Behavioral and Technical Data:

  • Session activity (interactions, engagement queue decisions, edits, approvals)

  • Device and browser information

  • Browser session contexts (managed via Browserbase)

2. How We Collect Your Data

Direct User Input:

  • When you sign up and log in via Google

  • When you provide your X credentials, verification details, and set preferences

  • During your interactions with engagement opportunities

Automatic Collection:

  • Cookies and similar tracking technologies

  • Browser session contexts and logs (powered by Browserbase)

  • Interaction data collected during research sessions

3. Why We Collect Your Data

We collect your data for the following purposes:

  • Core Functionality: To log into your X.com account on your behalf, identify high-impact Tweets, generate suggested replies, and post replies upon approval.

  • Product Improvement: To enhance, customize, and optimize the user experience.

  • User Communication: To provide updates, technical support, and respond to inquiries.

  • Compliance: To meet legal requirements and obligations.

4. Who We Share Your Data With

We may share your information only in the following circumstances:

  • Service Providers: With third-party providers essential to our Service, including Browserbase (for managing browser sessions securely) and Supabase (for authentication and data storage).

  • Legal Requirements: If legally required or necessary to comply with court orders, legal processes, or governmental requests.

We do not sell your personal data to third parties.

5. How We Protect Your Data

We employ industry-standard measures to protect your data, including:

  • Secure encryption methods for data storage and transmission.

  • Access controls limiting data visibility to necessary personnel only.

  • Secure storage of browser session contexts and sensitive credentials managed by trusted third-party infrastructure (Browserbase and Supabase).

Despite these measures, no internet transmission or storage solution can guarantee absolute security.

6. User Rights

You have the following rights regarding your data:

  • View or Update: You can request access to or updates for your personal data.

  • Data Deletion: You can request deletion of your data, which we will process within a reasonable timeframe.

  • Opt-out: You can opt-out of specific processing activities, such as email communications.

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal data for as long as you use Soshi or as necessary to fulfill the purposes described. Upon termination of your account or request for deletion, we will remove your data securely, except for data required for legal compliance or protection of our legal interests.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: michael@soshi.io

We may update this Privacy Policy periodically and encourage you to review it regularly. Continued use of Soshi after changes indicates your acceptance of the updated policy.